Terms of service
TERMS AND CONDITIONS OF SERVICE
OVERVIEW
Welcome to My Store! The terms “we”, “us” and “our” refer to My Store. My Store operates this store and website, including all information, content, features, tools, products and related services, in order to provide you, as a customer, with a curated shopping experience (the “Services”). My Store is powered by Shopify, which enables us to provide you with the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms and Conditions of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms and Conditions of Service carefully, as they contain important information regarding your legal rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and Conditions of Service and our Privacy Policy . If you do not agree to these Terms and Conditions of Service or our Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions of Service, you represent that you have reached the age of majority in your state or region of residence and that you have given us your consent for any minor members of your household to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any product or service we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities carried out through your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that the colors or appearance of products may differ from how they appear on your screen due to the type of device used to access the store and the device's settings and configurations.
We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or correspond exactly to what is represented or displayed in our online stores.
All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic area, or jurisdiction, on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. My Store reserves the right to accept or reject an order for any reason, at its sole discretion. An order is not accepted until My Store confirms its acceptance. Payment must be received and processed before an order is accepted.
Please carefully review your order before submitting it, as My Store may not be able to accommodate cancellation requests after the order has been accepted. If an order is not accepted, modified, or cancelled, we will attempt to notify you by contacting you at the email address, billing address, and/or telephone number provided when placing the order.
Purchases are subject to returns or exchanges solely in accordance with our Refund Policy [LINK].
You represent and warrant that purchases are intended for personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is submitted and will be stated in the order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping or handling fees, customs duties, or import charges.
Prices published in our online stores may differ from prices offered in physical stores, online stores, or other stores operated by third parties.
From time to time, we may offer promotions relating to the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.
You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are duly authorized to use such credit card for the purchase;
(iii) charges incurred will be honored by the credit card issuer; and
(iv) the amounts charged will be paid at the published prices, including shipping and handling charges and all applicable taxes, where required.
SECTION 5 – SHIPPING AND DELIVERY
Orders may be shipped within 10 days after payment has been received.
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, or events beyond our control.
Once the products have been transferred to the carrier, ownership and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including, without limitation, all trademarks, brands, text, display elements, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are owned by My Store, its affiliates, or its licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material available through the Services without our prior written consent.
Except as expressly provided in these Terms, nothing contained herein grants or shall be construed as granting any license or other rights relating to any patents, trademarks, copyrights, or other intellectual property rights of My Store, Shopify, or any third party.
Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted in these Terms are reserved by My Store.
The names, logos, product and service names, designs, and slogans of My Store are trademarks of My Store or its affiliates or licensors. You may not use such trademarks without the prior written consent of My Store.
The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to third-party customer tools as part of the Services, which we do not monitor and over which we have no control or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms and conditions under which such tools are provided by the respective third-party providers.
We may also offer new features through the Services in the future, including the release of new tools and resources. Such new features shall also be considered part of the Services and shall be subject to these Terms and Conditions of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including any integrated third-party functionality.
We are not responsible for reviewing or evaluating the content or accuracy of materials or third-party websites that you choose to access.
If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.
We are not responsible for any damage or loss connected with accessing third-party websites or purchasing or using products, services, resources, or content available on third-party websites.
Please carefully review the policies and practices of third parties and ensure that you understand them before engaging in any transaction.
Complaints, requests, concerns, or questions regarding third-party products and services should be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: this section accurately describes the relationship between Shopify and your store and must not be removed or modified.]
My Store is supported by Shopify, which enables us to provide you with the Services.
However, all sales and purchases made through our store are conducted directly with My Store.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and My Store, including any damage, injury, or loss arising from the products and services purchased.
You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or connected with your purchases and transactions with My Store.
SECTION 10 – PRIVACY POLICY
All personal data that we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal data may be subject to Shopify's Privacy Policy, available here.
By using the Services, you acknowledge that you have read this Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.
Information that you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in a country different from your country of residence, for the purpose of providing the services.
Please consult our Privacy Policy [LINK] for further details regarding how we, Shopify, and our partners use your personal data.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.
For example, we may exercise the rights granted under this license to operate, provide, evaluate, improve, develop, and promote the Services and to comply with our obligations and exercise our rights under these Terms and Conditions of Service.
You further represent and warrant that:
(i) you own or possess all necessary rights to all Feedback;
(ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and
(iii) your Feedback complies with these Terms.
We are not and shall not be obligated to:
- keep your Feedback confidential;
- provide compensation for your Feedback; or
- respond to your Feedback.
We may, but are under no obligation to, monitor, modify, or remove Feedback that, in our sole discretion, we consider unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property rights of any person or these Terms and Conditions of Service.
You agree that your Feedback will not violate any third-party rights, including copyrights, trademarks, privacy rights, personality rights, or other personal or proprietary rights.
You further agree that your Feedback will not contain defamatory, libelous, or otherwise unlawful, illegal, or obscene material, nor contain viruses or other malware that could in any way affect the operation of the Services or any related website.
You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties regarding the origin of any Feedback.
You are solely responsible for any Feedback you provide and for its accuracy.
We assume no responsibility or liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability.
If such information is inaccurate, we reserve the right to correct errors, inaccuracies, or omissions and to modify or update information or cancel orders at any time and without prior notice, including after an order has been submitted.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or harmful purpose;
(b) to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise harm any of our employees or any other person;
(e) to transmit false or misleading information;
(f) to submit, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit or procure the sending of any advertising or promotional material, including junk mail, chain letters, spam, or any other similar solicitation;
(h) to impersonate or attempt to impersonate any other person or entity; or
(i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, in our discretion, may harm My Store, Shopify, or users of the Services, or expose them to liability.
In addition, you agree not to:
(a) upload or transmit viruses or any other type of malicious code that may compromise the functionality or operation of the Services;
(b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;
(c) collect or monitor the Personal Data of others;
(d) spam, phish, pharm, or pretext through the Services;
(e) use robots, spiders, scraping tools, data collection and extraction tools, devices or automated processes, artificial intelligence tools (such as agentic AI), or automated or manual means to access the Services; or
(f) interfere with, circumvent, or evade security or authorization features, robot exclusion headers, or other measures adopted by us to restrict access to the Services.
We reserve the right to suspend, disable, or terminate an account at any time, without prior notice, if we determine that any part of these Terms has been violated.
SECTION 14 – AGENTS
14.1
This section (Agent Terms) applies if you use, permit, enable, or otherwise cause an Agent to be implemented to access, use, or interact with the Services.
An “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the instruction of any person or entity and that may operate through or by means of a person's device without direct supervision.
14.2
No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements set forth in Section 14.4 below.
Furthermore, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3
We may establish limits, including through technical measures, regarding how and under what conditions an Agent may access, use, and interact with the Services.
14.4
Agents must:
(i) identify in all HTTP/HTTPS requests that the request originates from an Agent and state the Agent's name by including the following in the request's user-agent string: “Agent/[agent name]”;
(ii) not conceal or obscure the fact that any access, use, or interaction originates from an Agent, for example by (a) imitating human behavior and interaction patterns or (b) completing or bypassing CAPTCHAs or measures intended to distinguish computer use from human use;
(iii) truthfully respond to any question or prompt intended to determine whether interactions originate from a human or a computer;
(iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion, at any time and without prior notice, and you will remain responsible for all amounts due up to and including the date of termination.
Even after termination, the following sections shall remain in effect: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided solely for general informational purposes.
We do not guarantee the accuracy, completeness, or usefulness of such information. Any reliance you place on such information is strictly at your own risk.
We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services or by anyone who may be informed of any of their contents.
EXCEPT AS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABILITY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
Some jurisdictions do not allow the exclusion of implied warranties or other warranties, so the above disclaimer may not apply to you.
SECTION 17 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from the use of any Service or any product purchased through the Services, or from any other claim in any way related to the use of the Services or any product.
This includes, without limitation, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available through the Services, even if advised of the possibility of such damages.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless My Store, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable legal fees, made by any third party or arising from:
- your breach of these Terms and Conditions of Service or any documents incorporated herein by reference;
- your violation of any law or third-party rights; or
- your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that any failure to provide prompt notice will not relieve you of your obligations unless you suffer material prejudice as a result.
We may control the defense and settlement of such claim at your expense, including the selection of legal counsel, but we will not settle any claim that imposes non-monetary obligations without your consent, which may not be unreasonably withheld.
You will cooperate in the defense of indemnified claims, including by providing relevant documentation.
SECTION 19 – SEVERABILITY
If any provision of these Terms and Conditions of Service is found to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Service.
Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision.
These Terms and Conditions of Service and any policies or operating rules posted by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms and Conditions of Service.
Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of the rights or obligations contained herein without our prior written consent, and any attempt to do so shall be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.
SECTION 22 – GOVERNING LAW
These Terms and Conditions of Service and any separate agreement through which we provide the Services shall be governed by and construed in accordance with the federal and state or territorial laws of the jurisdiction in which My Store is located.
You and My Store consent to the territorial and personal jurisdiction of such courts.
SECTION 23 – HEADINGS
The headings used in this agreement are included solely for convenience and shall not limit or otherwise affect these Terms and Conditions of Service.
SECTION 24 – CHANGES TO THE TERMS AND CONDITIONS OF SERVICE
You may review the current version of the Terms and Conditions of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Service by posting updates and changes on our website.
It is your responsibility to check our website periodically for changes.
We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice.
Your continued use of or access to the Services following the posting of any changes to these Terms and Conditions of Service constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Questions regarding the Terms and Conditions of Service should be sent to:
Our contact information is provided below:
Violet Group S.r.l.
Violet Group S.r.l. – Single-Member Company
Fully paid-up share capital: €10,000.00
Registered office: Via Coriano No. 58, Gros Rimini Blocco 34I, 47924 – Rimini (RN), Italy
Tax Code and VAT Number: 04794370405
Email: violetretail@gmail.com
Telephone: +39 392 839 3824